FAQs
What are the benefits of buying from us?
We stand by our products and our ultimate goal is to ensure every customer is a satisfied customer. The products in our shop are selected carefully by us. We are not selling bad condition products and You can buy products from us with a percentage of confidence.
What if I don't like the products ?
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. If you asked a refund please send us the message of the item to support@ryanbee.shop
How long does it take to get my order?
The logistics companies we choose include "YunExpress" and" YANWEN EXPRESS" etc. These are very high-quality, safe and fast logistics companies, please rest assured. If you have a designated logistics company, please email us to modify.
For orders placed on any items (Example: Pet toys) orders are processed and shipped 1-3 days.
We do our best to provide our Shoppers the most Competitive Prices on the Best pet products out there and that requires a tad more lead time.
National Holidays may result in an additional 1-2 day delay on any shipment. Shipping transit time depends on the carrier. Usually will take around 15 days to get your parcel.
Due to the impact of the COVID-19, please understand that the parcel may arrive a little later. Thank you for your understanding!
Do Ryanbeeshop sells wholesale?
Yes we do, and the price will cheaper depend the amount you want! Please contact us by email.
Your purchase is the greatest contribution to us, and we are willing to solve all problems for our customers. Thank you for your support!